CUSTOMER CARE

As with most things done by hand there can be slight imperfections and variances in duplication.

 

This shop will not engrave profanity or crude language, and discretion is used as the goal is to be a good representation of the values held at The One Reflection. 

 

Jewelry must be cared for and gently cleaned from time to time. Sterling silver naturally tarnishes, especially in humid conditions. Polishing cloths work well; they can be purchased at stores with related products. Using this periodically will keep your jewelry in great condition. If it has been a long time since the piece has been cleaned or is heavily tarnished, please follow the directions on a liquid cleaner purchased on your own. This is my favorite method—in just seconds it's as shiny as day one! Storing your piece in an airtight plastic baggie will help it to not tarnish. I am happy to clean your piece anytime, just contact me first and let me know it's coming. Please be sure to include a self-addressed, stamped padded envelope to send it back to you. It’s also recommend to remove your jewelry when showering or swimming.

 

Thank you for shopping at The One Reflection!

SALES & PROMOTIONS

All sales and promotions are valid only during the stated promotional time period. Sale offers cannot be applied to previous purchase, nor can they be combined with other offers. Sale offers cannot be applied to an item after is has gone out of stock. Any sales or promotional offers may be modified or terminated at any time without notice.

PRIVACY

None of your information will be shared outside The One Reflection. If you have any other questions or concerns regarding how your information is managed, accessed or used contact created@theonerefleciton.com.

PAYMENT METHODS

Credit / Debit Cards

PayPal

Sales tax is added as required to any applicable orders.